If you have a query about an offer that you’ve received, please email socialmediasupport@jbhifi. If you received an SMS code when you didn’t make a transaction or weren’t using online banking, please call us immediately on 132 032. (Thomas Evans) SHARE. Forward suspicious emails to hoax@westpac. WestPac have a head office in Austrailia. But he says there is a little-known payment. 13 20 32. Download PDF. The algorithm has scanned the website looking at the source code being used, terms and conditions, registry, location of the company and if the website has received many positive or. is legit or a scam, website info, reviews reviews. 100 Spectrum Center Dr Ste 330. Westpac has released an audio recording of a scammer pretending to be a member of the bank’s fraud team to demonstrate the red flags people need to be looking out for as scam calls in Australia spike. Talk to the right person and skip the. A Perth family reliant on a single income is battling mounting bills and financial distress after falling prey to a sophisticated phone scam that fleeced them of $32,000. Recipients are also urged to forward a copy of the scam message to [email protected] to register for a Security Device? Westpac Protect™ SMS Code. To try and combat this type of scam, Westpac is working with Optus to place more than 94,000 Westpac phone numbers on a “Do Not Originate” list in an attempt to prevent scammers from. Westpac urged its. We’ll contact you if you’ve been affected by it. suspect SMS, a client should forward a fishy SMS text to Westpac fraud department contact phone number 0497-132-032 for investigation/. Scammers often use genuine. . Westpac is working with Optus to place more than 94,000 Westpac phone numbers on. Talk to us . Scams Mar 2022 - Jun 2022. au or hoax@westpac. “Periods of peak spending are always an attractive time for scammers, especially at the end of the year. Home; Westpac review; Westpac Guide – Read our In-Depth Westpac Review. 02:30pm October 28 2022. Banks will collaborate on a range of initiatives to protect customers under the Scam-Safe Accord. phone_iphone MOBILE What we like in check_circle We have found links to social networks on the page. Westpac has today released an audio recording of an impersonation scam call after a recent spike in cases. You can activate this feature either in the Westpac App or Online Banking as long as your mobile number is listed in your profile. General enquiries 132 142. The technique will probably propagate to other financial institutions, and other. Australians lost a staggering $45 million to these types of scams over the past three years, according to ACCC Scamwatch. com. Romance scams. The scammers once again played the "COVID-19" card. I received a hoax/spam/scam/fake email or SMS claiming to be from Westpac. View Mathew De Barros's business profile as Customer Manager, Scams at Westpac. What should I do now? Reporting scams is really important as it allows us to quickly investigate and potentially minimise the chance of others being affected. If. They may say you will be arrested immediately if you do not respond. Doxxing. When Westpac customers make. 3. Almost half of Westpac NZ customers say they are finding it harder to identify scams, as criminals adopt increasingly sophisticated approaches to swindle their victims. The alert system software via the New Payments Platform (NPP), a national technology infrastructure that handles real-time clearing and settlements of payments. au or sms/text messages to 0497 132 032 then delete the email or message. There is an influx of scammers claiming to be from credit card providers or banks calling about suspicious transactions on your card. au #westpacfiji #banking #. To add your mobile number to the account, call us on 1300 655 505 8am-8pm Sydney time, 7 days a week or +61 2 9155 7700 if overseas. SCAM SPOT: Unlucky in Love. Westpac will never ask you to download software or allow remote access to your computer or device. Scams can happen to anyone. More than 94,000 Westpac phone numbers have now been added to a ‘Do Not Originate’ list, which will prevent scammers from impersonating Westpac numbers, the bank said. Westpac has banned customers from transferring funds to the world’s largest cryptocurrency exchange Binance, in a move aimed at reducing losses from scams. Forward suspicious emails to hoax@westpac. au. Westpac Bank has announced a verification system to alert. If you suspect that you could be a victim or target of a scam, please contact us immediately by calling 132 032 or email [email protected]. By 9News Staff. au. August 10, 2023 - 1:34PM. He cited a reference number and used other basic verification methods to give the con an air of validity. Instead, there’s a sidebar menu with 8 different pages in the navigation. WestPac Banking Reviews, Complaints & Contacts | Complaints Board. This means that the same level of security that protects your payments to BSB and account numbers applies to payments made using Osko and PayID. What should I do now? Reporting scams is really important as it allows us to quickly. This guide is from Westpac. SCAM ALERT: Our Financial Crime team have had reports of customers receiving calls from scammers posing as Westpac employees. We have 2 compliance priorities for the 2022–23 financial year for unsolicited communications:. This scam SMS claims to contain a security code required to complete a purchase. See more information about phone number 0800666007 / 0800 666 007 / +64800666007 / +64 800 666 007 searched more than 3995 times. There have been two types of scams reported: 1. 'I'm calling from the bank' schemers contact victims about alleged problems with a bank account or funds, sometimes originating as text messages asking for contact via telephone. au. Overall profit jumped 26% to A$7. It actually IS the Westpac Crime and Fraud Team. “These are usually the phone calls you get where the scammer pretends to be from a familiar business like a tech company or telecommunications company to help with your computer or fix the NBN. Calls imitating support desk staff looking to access your computer by pretending to know your CLSID. Scammers have now been spamming and sending text messages to Westpac consumers claiming that all accounts will be frozen until they hand out. If you’ve recently received a suspicious text message from ‘Mum’ or ‘Dad’ urgently requesting money, you aren’t alone. This includes a list of companies, agencies, and organisations that have listed the latest scams using their names and/or brands. Scammers set out to deceive you, often to gain access to your personal or financial information, which they then use for financial gain. (and surprisingly helpful too!)View the scams, fraud and phishing events targeting our customers and learn what to do if you receive them. Jessica Weir is a Manager, Team, Scams Fraud, Customer & Corporate Relations at Westpac based in Sydney, New South Wales. Please report scams or suspicious activity immediately to Westpac at 132 032 or +61 2 9155 7700 (if calling from overseas). com. Weekdays 7am to 8pm & weekends 8am to 5pm. Westpac NZ. This sounds like a SCAM!!!!! After using Westpac online banking to transfer my friend money. The bank's survey of 1300 customers suggests scams were ubiquitous, with 87 percent saying they had received a suspicious email, text or phone call in the past six months, and 49 percent. We own mistakes we’ve made and want to put things right as quickly and fairly as possible for you. We have rigorous security measures in place that protect the privacy and confidentiality of our customers, including industry best. Jul 2, 2021 – 5. That's why they've locked your internet banking, to prevent unauthorised access by a third party. An urgent request that puts pressure on you. Romance scams. com. View Holly Roberts's business profile as Senior Manager, Fraud & Scams Risk Operational Risk at Westpac. A recorded message claims the customer has a large fraudulent transaction on their credit card and they need to press 1 to reverse it. 10:24pm Jan 29, 2021. Slickly. com. If you call the number in this message, you will not be speaking with Westpac. a) Have an eligible transaction account with a linked debit card, handycard or credit card. We will get a replacement card to you as soon as possible and can stop all transactions on your account immediately. This is not one of our emails. More than 94,000 Westpac phone numbers have now been added to a 'Do Not Originate' list, which will prevent scammers from impersonating Westpac numbers. Couple fuming after scammer intercepts Westpac phone and steals $100k life savings. 054. Find out why it’s essential to ‘hear the alarm bells’ to help prevent scams. Over the phone, the scammer then claimed to be an employee in the Westpac Fraud Team. The Australian big four bank said on. (Getty) SHARE. In September, Westpac partnered with Optus to become the first private Australian business to block calls from scammers impersonating the bank, adding more. This is a non-unique identifier which scammers try to pass off as something only a legitimate support person would know. You can also report all suspicious activity to the Australian Cyber Security. Some details that show this is a scam. au/scams. It might not be rogue - it could be someone actually fraudulently trying to access your account. In the scam, cybercriminals are seeking access to business and consumer online accounts by phishing for customers’ phone banking credentials, including their customer ID, password, phone banking PIN, and. A Push notification is a notification sent to your registered device (s) for: Deposits such as a salary payment or payments from friends or family and payments to your credit card (OSKO & PayID payments coming soon) Direct debits and card purchases, for example memberships and subscriptions and, credit and debit card purchases. You can activate this feature either in the Westpac App or Online Banking as long as your mobile number is listed in your profile. Westpac NZ has seen a pick-up in scams such as invoice, payroll payment and transactional payment fraud driven by criminals using data acquired on the dark web. Or on +64 9 912 8000 if you're outside New Zealand (standard call charges will apply). They may use flashy advertising through social media or on websites. Let us know. In a bid to combat these scams, Westpac has worked with Optus to become the first private Australian business to block calls from scammers impersonating the bank. We’re also further improving how we do things to reduce the risk of banking errors happening. au or phone The Senior 02-4355. If you’re unsure about the legitimacy of a call, hang up and call back on an official phone number. "With 96 percent of transactions occurring either over the phone or digitally, that is our primary channel. whether over the phone, through the post, by email, on a website, in person, or on. 35pm. BusinessChoice Rewards Platinum and Everyday: 1300 650 107. If you believe you've been targeted by a scam, contact us immediately by calling 0800 400 600. au or 0497 132 032. Westpac said the scammer tells the parent that they’re messaging from a new phone number and that they are trying to buy a replacement phone but are having trouble with their credit card. If you’ve responded to a suspicious call, email or text message, please call us on 13 22 65 or visit your nearest branch. Australia’s banks are banding together this week to urge customers to consider setting up a PayID as another step in the fight against scams. Caller ID Spoofing. au and text messages to 0476 220 003 (047 NAB 0003). 4. Help us catch cyber criminals or assist with internal investigations. Note: calls made from mobile phones and hotel rooms may attract additional charges. Impersonation scams. You can email me: eileen. au. The problem is there is no clear or fail safe avenue to lift the blockage of my account. PayID and Osko payments are made through the existing payment platforms of participating banks. August 10, 2023 - 1:34PM. The message might seem legitimate because scammers may use technology to spoof the phone number or name displayed on a text message, so it appears in your phone under a legitimate delivery server’s name. A phased trial of the new protection blocks will be rolled out over the coming weeks. For information regarding Claim forms and other things, clients should write to the CA. 2. Report suspicious SMS messages by forwarding the hoax SMS message to 0497 132 032 and then delete the message. Initially verified myself before thinking it could be a scam but I fired some verification questions back and it all checked out. Westpac has banned customers from transacting with Binance, on the same day as the controversial cryptocurrency exchange was stripped of. To report a scam or to seek assistance, customers can call 132-032 or via the Westpac app. You can also report all suspicious activity to the Australian Cyber Security Centre at. Please report scams or suspicious activity immediately to Westpac at 132 032 or +61 2 9155 7700 (if calling from overseas). Latest scams. The first ScamSpot, a series of 2-minute bites to help spot the latest scams. The scam block covers Westpac credit and debit card customers, as well as those making purchases via third-party mobile phone wallets. Or if you prefer, we can communicate to you via mail. ; Enforcing SMS and email unsubscribe rules – concentrating on businesses that take no. co. How do I report a scam case? If you have not already called our Scams Assist team to report your concern, please call us on 1300 364 294, and select Scams when prompted. The text advises you to confirm your mobile device by clicking. Call us on 0800 400 600. It's quick, simple, doesn't interfere with the majority of your day to day banking and offers: Increased security, free of charge. Tap Register for SMS Code. Confirm that account name matches the account number on transfers to shut down a version of man in the middle fraud that is very common. 08:00am July 18 2022. com. Darryl Wong's Phone Number and Email Last Update. Ireland Hendry-Tennent. Free Tools ; Leads by Industry ; Top Profiles . Currently, Westpac’s scam and fraud teams detect over 60% of attempted scams. Share. The customer may have been able to spot the scam if she had carefully read what the text message said – i. Remote Access Scam Example. Here are some common signs of a scam. Ben Young, head of fraud at Westpac, said this type of scam has escalated since early 2023. In 2022, we partnered with Optus to become the first private Australian business to block calls from scammers impersonating the bank. By David Williams. Tuesday 7 March 2023 14:08 CET | News. Forum is run by Sydney businessman Bill Papas. PayID is a facility available to almost any person or business. Someone else knows, or may know, your passcode or knows how to unlock your Android device, or your Westpac card PIN. Find out moreLet us know. A scammer claimed to be from Westpac’s fraud prevention team. Australian banking customers beware, a new phishing scam email is circulating purporting to be from Westpac Bank. In re Westpac Class Action Litigation. Cards, 8am-8pm Sydney Time, 7 days. "Westpac invests heavily in scam prevention and has robust. Email us If you believe you have received a suspicious email, you can forward it to us. We have received a large number of TXT scam messages similar to the one below from Leila Brock. From Westpac today. Forward (then delete) suspicious emails to phish@nab. Westpac has today announced new measures to help more female-led small businesses to get started or to grow with dedicated start-up and scale-up loans. This emerging trend called. In the online world, the products or services that perform best tend to be those with the most customer reviews, the most ‘likes’, or those endorsed by. If you think your card has been compromised, you can block it through the ‘Manage my Cards’ button in Westpac One® online banking. Real-time blocking of suspect online merchants, with over $131 million saved for 1. By 9News Staff. The URL for Westpac’s internet banking login page is: Westpac offers a comprehensive online resource to help identify and report scams purporting to be from them. Westpac has joined forces with Australian banks to implement an industry-first Scam-Safe Accord which will provide better protection for customers in the. George Bank and also held positions at Universal Store, Cotton On. To avoid confusion, we've listed details of the best contacts based on common scenarios. com. ScamSpot: a series of 2-minute bites to help spot the latest scams. If your card is lost or stolen, you can let us know at any time, from anywhere in the world. This is a strong indicator that the website may be a scam. Westpac has announced it has started automatically blocking customer payments to overseas retailers deemed to be of "high risk" for scam activity. Westpac Head of Fraud Ben Young also warned customers to look out for suspicious numbers. Share. (+61 2) 9155 7700. Westpac urged its customers to be aware of text scams that are circulating, which claim customers’ Westpac Protect SMS Code mobile number has been changed. Search SMS code and token in the Smart Search bar. Australia’s banks are banding together this week to urge customers to consider setting up a PayID as another step in the fight against scams. When interviewing someone who has been involved in a scam (where spoofing has been used to create trust) we frequently hear, “But the caller said they were from Westpac, the phone number they called me from was the same number on the back of my card and I received an SMS from Westpac. Westpac Bank has released a recording of the call to show the “incredibly convincing” techniques scammers use to swindle money from unsuspecting victims – and point out the red flags. We will send you an SMS (text) to confirm the transaction, and ask you to text back with your confirmation. The ACMA has. Netsafe has received multiple reports from people about card fraud phone scams. 08:00am July 18 2022. Share. Our Fraud Detection Team advises you on unusual activity on your card and asks if the charges are yours. Westpac - which announced a $1. The alleged culprit was an. com. 12 Apr, 2023 05:18 PM 3 mins to read. Some of the calls appear to come from an official Westpac phone number, however the calls are not from Westpac. The technique will probably propagate to other financial institutions, and other businesses with particular ‘twists’. Let us know. To add your mobile number to the account, call us on 1300 655 505 8am-8pm Sydney time, 7 days a week or +61 2 9155 7700 if overseas. 12:01pm February 10 2023. Manager, Customer, Scams & Fraud Complaints at Westpac. Call the complaint department: MoneyGram at 1-800-MONEYGRAM (1-800-666-3947) Western Union at 1-800-325-6000. Westpac found people. Please report scams or suspicious activity immediately to Westpac at 132 032 or +61 2 9155 7700 (if calling from overseas). One of Australia’s big four banks has issued a warning about a new text scam that is trying to rob its customers of their personal details and cash. , that they are completing a purchase and not cancelling a purchase. com. We call this remediation. SCAM ALERT: Our Financial Crime team have had reports of customers receiving calls from scammers posing as Westpac employees. 02:30pm October 28 2022. Automated Phone Scam? As a Westpac customer I am alarmed at having received three automated phone calls to our personal home number with an electronic voice purporting to be from the Westpac and. You can also call our 24/7 card centre on 1300 651 089 or +61 2 9155 7700 if outside Australia. These often start with. The text advises you to confirm your mobile device by clicking. Combating SMS and identity theft phone scams – enforcing new rules on telcos to use stronger ID checks and establishing new rules to reduce SMS scams. Westpac's Fraud Prevention team will be busier than Christmas elves this year. 14pm. Five things to look out for on a scam phone call: The caller doesn't give you time to think, tries to stop you speaking to a family member or friend or is insistent and makes you feel uncomfortable. Online & Mobile Banking, 8am-8pm Sydney Time, Mon-Fri. 15bn, an increase of 9% from the previous year. Read Today's Paper Tributes. You need to report the scam directly to USPS too: ・Begin a new email to [email protected] Wong is a Techology Fraud Scams Operations Channel Manager at Westpac based in Sydney, New South Wales. More than 94,000 Westpac phone numbers have now been added to a ‘Do Not Originate’ list, which will prevent scammers from impersonating Westpac numbers. Recent data reveals that investment scams account for approximately 50% of all customer losses attributed to scams, and around one-third of scams involve direct transfers to cryptocurrency exchanges, making it challenging to trace the funds. My Westpac Protect SMS code looks different to what I expected. Westpac has joined forces with Australian banks to implement an industry-first Scam-Safe Accord which will provide better protection for customers in the fight against scams. How to request an update about an existing case. Aussies are warned to be extra cautious of potential scams as criminals take advantage of the cost of living crisis to rip off unsuspecting victims. See full list on westpac. November 7, 2019 ·. com. If you clicked on a link provided in hoax email or SMS, it's possible your security could've. au or SMS/text messages to 0497 132 032 then delete the email or message. Scam block. Download the Westpac App to get started: Download from the Play Store. “Thank you for informing us about this. Westpac has started to automatically block customer payments to overseas retailers deemed to be of “high risk” for scam activity. Telstra will never call and ask you. The ACMA has also welcomed the Federal Government’s announcement that the agency will develop an SMS sender ID register to help prevent offshore scammers. Latest scams. Page 3One of Australia’s big four banks has issued a warning about a new text scam that is trying to rob its customers of their personal details and cash. Digital Fraud & Scams Officer at Westpac. net. Here’s what to do: Email. com. More information about the latest scams and how to avoid them is available at westpac. (Source: Getty/MailGuard) Millions of Westpac online banking customers are being targeted in a phishing scam that aims to steal crucial details, including login and credit card information. Westpac worked with its telecommunication provider Optus to add 94,000 Westpac numbers to the ‘Do Not Originate’ list, preventing scammers from impersonating the. If you think your card has been compromised, you can block it through the ‘Manage my Cards’ button in Westpac One® online banking. Jul 2, 2021 – 4. New Westpac data has found reported scams increased 33 per…Online scams are branching out and using all types of modes like text messages, fraud phone calls, and emails with dodgy links. A Perth family reliant on a single income is battling mounting bills and financial distress after falling prey to a sophisticated phone scam that fleeced them of $32,000. Previously, Tamara was a Project Admin istrator at Fulton Hogan and also held positions at SILK Laser Clinics, Glenelg Beach Hostel. Note the sophistication regarding spoofing the callerIDs. Westpac is working with Optus and “other telco partners” to prevent scammers from using call spoofing to impersonate the bank. If you receive a call like this claiming to be from Westpac, hang up immediately. The prompts will be activated when customers enter payment. Over 94,000 Westpac phone numbers have now been added to a ‘Do Not Originate’ list which will prevent scammers from impersonating the bank in a practice. Many Australians have been the victim of credit card scams and online fraud. 24 hours, 7 days a week. These should not be disclosed to anyone. Call 0800 400 600. One of Australia’s big four banks has issued a warning about a new text scam that is trying to rob its customers of their personal details and cash. Stopping spoofing calls. Holly Roberts's Phone Number and Email Last Update. One of the biggest concerns heading in to 2022 is scammers posing as legitimate businesses. com. Tamara Giglio is a Manager, Customer, Scams & Fraud Complaints at Westpac based in Sydney, New South Wales. . More than 94,000 Westpac phone numbers have now been added to a ‘Do Not Originate’ list, which will prevent scammers from impersonating Westpac numbers, the bank said. Anmelden. A Perth family who lost thousands of dollars in a sophisticated phone scam have slammed Westpac for not doing enough to help them. The biggest reported single losses in WA were $800,000 to a romance scam in May 2022, and $732,000 to phishing in April. c/o Strategic Claims Services, P. However, for added security, the payer will see the registered PayID name displayed on their screen. Signs of a scam. Engage via Email. They will attempt to trick you into providing them access to your personal or financial information. Other Reported Scams; Reported TXT scams from previous years. Mehr von. Among Westpac's customers, Young says these types of scams are among the top three, alongside investment and romance scams, in terms of volume and value lost. The Australian big four bank said on. Contact us immediately on 1300 651 089, or if outside Australia +61 2 9155 7700. Facebook. com. What is WestPac? WestPac are a worldwide financial trading platform and broker. Westpac. 6 million in losses, an increase of 469 per cent from 2021. I received a hoax/spam/scam/fake email or SMS claiming to be from Westpac. Our Fraud Detection team advises you on unusual activity on your card and asks if the charges are yours. The caller claims to be from your bank, Mastercard or Visa. com. They will attempt to trick you into providing them access to your personal or financial information. If you’ve recently received a suspicious text message from ‘Mum’ or ‘Dad’ urgently requesting money, you aren’t alone. From Westpac today. You can verify the authenticity of any contact you aren’t sure about, or report a scam, by calling 132 032 or emailing them at. (Thomas Evans) SHARE. If your card needs to be couriered to you within Australia, a courier cost of $25 will be charged to your card (additional. SA and WA. If possible, please include any screenshots or URLs that might help us to respond to your query in a timely manner. One of the newest scams on the block is a twist on its predecessor, the ‘Hi Mum’ scam. You must contact Westpac immediately on 0800 888 111 as soon as you become aware or suspect: Your Android device or the SIM card for your device are lost or stolen. Report suspicious activity now to 132 032 (or +61 2 9155 7700 if overseas). 01 November 2023. Log in to Westpac One®The trust score of westpac. Contact that is unexpected or unsolicited. encourage people to talk to their friends and family, particularly vulnerable people they know, about the dangers of scams," Mr Locke added. ・Copy the body of the suspicious message without clicking on the. Westpac offers Desktop,Mac,iPhone,Android,WEB trading to 10,000+ clients. We would not use intimidating language or threaten you with sudden arrest. 13:30 June 30 2023. To combat these scams, Westpac has worked with. The bank advises customers to forward the SMS to its Hoax Team at 0497-132-032 before deleting it. Check out the types of scams being used plus some useful tips on how to stay safe. Find contact's direct phone number, email address, work history, and more. Here are a few tips to keep you one step ahead of those scammers and. Forward suspicious emails to [email protected] information about the latest scams and how to avoid them is available at westpac. Number of scam calls on the rise. Keep up to date on scams by subscribing to the governments scam alert email. Westpac’s chief executive of consumer and. More than 94,000 Westpac phone numbers have now been added to a ‘Do Not Originate’ list, which will prevent scammers from impersonating Westpac numbers. Search Close. wood@thesenior. Most of. Menu. The scam detection technology uses machine learning. Westpac is one of the banks that has issued a warning via email urging its customers to be vigilant with monitoring their accounts, as the exposed data could be used to commit fraud. To report a scam or to seek assistance, customers can call 132-032 or via the Westpac app. If you don't have this available, refer to your text message from St. If you would like more information on current scams or would like to report a scam, please contact SCAM watch via their. Fake recruitment agencies or contact victims with fake job offers that require prepayment. Contact us in the Westpac App to skip the security questions and talk to the right person. Scam Alert – “Hi Mum/Dad” new messages claiming to be from your child. Last modified on Mon 29 Nov 2021 19. Detectives have identified at least 25 victims of the scam this year. Mr Whittingham pointed to Westpac data that showed investment scams account for approximately half of all scam losses, and a third of all scam payments are transferred directly to a cryptocurrency. "Remote access scams are the most common type of scam we see and we encourage our customers to remain alert, especially during peak periods for online shopping such as Black Friday and Christmas sales. Westpac: Request for a new payee. 54 million scam cases since January 2022. The number showed as Westpac on my phone. Scammers often use genuine information about an organisation to create some legitimacy in their messages, but make small changes to links or phone numbers to avoid recipients identifying the scam. There are lots of different types of scams. You can also report all suspicious activity to the Australian Cyber Security Centre at. Though it is the scammer’s skill that gets the customer to read this back without looking. Dec 2022 - Scam email Email Subject Line: Westpac Banking services disabled . Online and Mobile Banking 1300 655 505. Westpac is working with Optus to become the first private Australian business to block scammer calls Westpac has today announced new scam support and prevention measures and is warning customers to be extra careful after a recent spike in activity. If you have suffered it in OZ, you're unusual. The fraudulent invoice looked exactly the same as one sent by Mr Hall's builder a couple of months earlier, except for the bank account. They will attempt. Westpac’s operating expenses dropped seven percent to $4. Report a cyber security incident. According to consumer advocacy group Choice, cryptocurrency scams have cost Australians more. Or on +64 9 912 8000 if you're outside New Zealand (standard call charges will apply). “Flip your credit card or debit card over, look at the number. 3. Investment scams.